What Can AI Do for Employee Engagement?
1
2
3
4
5
6
7
1
Valuable
The product must deliver value to the business which creates it and to the user who buys or uses it.
2
Accesible
Providing an experience which can be accessed by users of a full range of abilities.
3
Desirable
Desirability is conveyed in design through branding, image, identity, aesthetics and emotional design.
4
Credible
Relates to the ability of the user to trust in the product that you’ve provided.
5
Findable
Easy to find and in the instance of digital and information products.
6
Usable
Enabling users to effectively and efficiently achieve their end objective with a product.
7
Useful
If it has no purpose, it is unlikely to be able to compete for attention alongside a market full of purposeful and useful products.
AI Engagement
From aiding employees in the onboarding process to handling their records right until they exit the organization, AI is poised to aid employee engagement and help HR retain valuable talent. For both on-site and remote employees, AI can pave the way back to engagement and streamline the employee journey into a positive employee experience in four ways:
Understand where AI-powered solutions will make the greatest impact on your customer experience and business bottom line.
Reduce your innovation failure rate and risks linked with integrating AI solutions into your customer journey through ensuring the key success factors are in place.
Build a more continuous agile experience with virtual assistants and learn how to maximise their intelligence
Reduce customer effort to ensure interactions with your brand are as effortless and natural for the modern customer as can be.
Equip your customer care and support team with all the necessary tools and information to enable them to have more meaningful conversations that make a lasting impression on your customers
Tap into the lifetime customer value proposition and how technologies, like AI can help you unlock a more sustainable business
1
2
3
4
5
6
1
Integrated Sales & Marketing
2
CRM & Systems
3
Customer & Market Research
4
Connected Employees
5
Continuous Innovation
6
Culture & Leadership