Robotic Process Automation
Customer Feedback from Early Adopters of RPA
The efficiency of processes improved due to RPA implementation, leading to improved quality while also enabling staff to focus more resources on work with greater added value such as improving the process itself or generating innovation.
Goals & Effects of RPA Implementation vs Results of Study on Effects of RPA Implementation
Maturity of processes and capabilities of AI within the RPA platforms can lead us to 3 main classes of RPA to consider.
WHY SAFETY IS IMPORTANT IN RPA?
A BOT works by emulating what an employee does, this means that it has the potential to access all the Company’s applications such as CRM, ERP, etc. and view confidential information of both the company and its customers.
As with a human employee, to avoid the cost of a security incident, it is critical that the equipment on which the BOT operates complies with the Cybersecurity Stack of the Enterprise, such as authentication and access solutions, antivirus, anti malware, protection from zero day attacks, D.O.S., Next Generation Firewall, etc. used in the company to protect itself from both internal and external attacks.